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2362 West Main Street
Jojo, TX 98456
June 16, 2017
Dear Mr. Seymour:
I ordered a Magic Racing Top from your company. The toy was delivered to me today in a badly damaged package. I took a picture of the box before opening it, which I am sending you as proof of the damage. The toy inside was broken due to the damage to the package during shipping.
This toy was to be a gift for my friend’s birthday. There is not enough time before his party to wait for a replacement toy; therefore, I no longer need the toy. I would like for you to refund my money. Please send me a prepaid shipping label if you would like me to return the broken toy. Thank you for handling this matter for me.
I look forward to hearing from you and hope we can satisfactorily resolve this problem.
Sincerely,
Tim West
The writer of this letter was pleased with the toy company because he says "please" and "if you would like." Is this statement correct?
2362 West Main Street
Jojo, TX 98456
June 16, 2017
Dear Mr. Seymour:
I ordered a Magic Racing Top from your company. The toy was delivered to me today in a badly damaged package. I took a picture of the box before opening it, which I am sending you as proof of the damage. The toy inside was broken due to the damage to the package during shipping.
This toy was to be a gift for my friend’s birthday. There is not enough time before his party to wait for a replacement toy; therefore, I no longer need the toy. I would like for you to refund my money. Please send me a prepaid shipping label if you would like me to return the broken toy. Thank you for handling this matter for me.
I look forward to hearing from you and hope we can satisfactorily resolve this problem.
Sincerely,
Tim West
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