2362 West Main Street

Jojo, TX 98456

June 16, 2010

Dear Mr. Seymour:

I ordered a Magic Racing Top from your Company. The toy was delivered to me today in a package that was badly damaged. I took a picture of the box before opening it, which I am sending you as proof of damage. The toy inside was broken due, I'm sure, to the damage to the package during shipping.

This toy was to be a gift for my friend’s birthday. There is not enough time before his party to wait on a replacement toy; therefore, I no longer need the toy. I would like you to refund my money. Please send a prepaid shipping label if you want me to return the broken toy.

Thank you for handling this matter for me. I look forward to hearing from you and hope we can satisfactorily resolve this problem.

Sincerely,

Tim West

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